April Bailey
april.bailey@outlook.com
412-345-1948
EDUCATION
University of Pittsburgh
Masters of Library & Information Sciences (MLIS) - Digital Collection Management & Preservation
Art Institute of Pittsburgh
Diploma -Digital Design & Management
Quinnipiac University
Bachelors of Science (BS) - Marketing
Laid off from latest position due to Coronavirus. Looking to change to a field that can put my skill set to good use (research, dealing with the public/customer service, problem solving, data, detailed reporting, etc.).
Director at Heritage Public Library, 2019-2020
Freelance Writer at BaileyContent, 2007-2019 (current)
Digital Library Project Manager at Thermo Fisher Scientific, 2010-2017
Digital Library Project Manager at CECity, 2007-2010
Content Editor & Manager at Monster.com / Education.org, 2004-2007
Director at Crafton Public Library, 2000-2003
april.bailey@outlook.com
412-345-1948
EDUCATION
University of Pittsburgh
Masters of Library & Information Sciences (MLIS) - Digital Collection Management & Preservation
Art Institute of Pittsburgh
Diploma -Digital Design & Management
Quinnipiac University
Bachelors of Science (BS) - Marketing
Laid off from latest position due to Coronavirus. Looking to change to a field that can put my skill set to good use (research, dealing with the public/customer service, problem solving, data, detailed reporting, etc.).
Director at Heritage Public Library, 2019-2020
- Trained, managed, and scheduled staff
- Provided research services to public and trained staff on advanced research activities and processes
- Evaluated operations and activities of the library; planned for future needs including bringing in new technologies
- Performed collection development duties
- Planned and executed programming activities for adults and children (reader's clubs, story and craft sessions, STEM learning programs, speakers, annual fund raisers, etc.)
- Built, wrote copy for, and maintained new website
- Created copy and graphics for promotional material to increase circulation and library awareness online via website and social media
- Monitored and approved appropriations and expenditures
- Handled research and submission of grant proposals
- Created, organized, and implemented means for solicitation of donations and/or gifts to the library
Freelance Writer at BaileyContent, 2007-2019 (current)
- Provide writing and editing services for corporate clients and online publications
Digital Library Project Manager at Thermo Fisher Scientific, 2010-2017
- Managed large volumes of product data and digital images
- Managed and trained team of freelance writers located in India
- Prepared new content acquisitions for entry to a CMS for subsequent distribution to multi-language websites
- Provided data quality control analysis
- Developed and managed budgets for special projects
- Provided analysis and measurement of team effectiveness
Digital Library Project Manager at CECity, 2007-2010
- Worked on content development, site building, email marketing for multiple SaaS websites
- Provided project and technical support to internal and external customers
- Analyzed issues presented and routed to teams for resolution
Content Editor & Manager at Monster.com / Education.org, 2004-2007
- Managed content for 300+ websites
- Planned and managed content acquisition provided by a team of freelance writers
- Researched competitor sites and made content development plans based on findings
- Analyzed site functionality, usability, and SEO
Director at Crafton Public Library, 2000-2003
- Formulated and recommended policies to the library board and implemented those adopted (i.e.: card membership, internet use, overdue fines, etc.)
- Assessed and redeveloped collection to reflect patron requests and marketing strategies
- Handled acquisitions of books, magazines, audio and video material, and digital databases and subscriptions
- Cataloged all newly acquired items
- Weeded collection and redid cataloging of old holdings in preparation for move to new online catalog
- Created and managed events
- Built and maintained website
- Attended library board meetings and committee meetings to keep board current on library status
- Attended regional and statewide professional activities to keep up with trends in field
- Established and maintained effective working relationships with library patrons, other governmental agencies, civic and community groups and the general public
- Enforced policies to provide a safe facility for all patrons
- Provided friendly, courteous and accurate service to all users
- Responded to patron requests, suggestions and complaints and used these to create a better experience
- Taught internet and database skills to patrons
- Provided overall leadership role in the library
- Developed staff job descriptions
- Promoted staff morale through communication, teamwork, staff meetings, and staff training
